Series Tape Cartridge
Series Tape Cartridge

why does my printer alignment say it has a problem?
Okay, so my printer said were low on ink. I go out and buy the correct ink and as it aligns it says theres a problem so I take out the ink cartridges and made sure I took off the protective tape covering and made sure I put it in correctly. and it continues to says theres a problem. I have a Dell series 9 printer.
Most printers use the blue (or sometimes yellow) rows of rectangles printed on the alignment page to perform the actual alignment. If the colored rectangles don't print properly then the alignment will fail.
If you replaced only the black cartridge and the color cartridge isn't printing as it should be then the alignment will fail. See if you can cancel the alignment then in the maintenance section of the menu run the clean cartridge utility. It may be called something different, I'm not real sure what Dell calls it but it will be something like Clean Cartridges, Clean Nozzles, Nozzle Check, etc.... Run that a couple times, if the print quality of the cartridges improves then try the alignment again.
Also, make sure you're printing the alignment page on a clean sheet of paper. Using paper on which you've already printed can interfere with the alignment process.
If all else fails try the old stand-by method of resetting. Turn off the printer. Unplug it from the wall, then unplug it from the back of the printer too (if it's a removable cord). Wait 1 to 2 minutes then plug everything back in, turn it on and see if that didn't clear the message and let you progress with the alignment.
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